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Can I Exchange Or Return My Order?Updated a month ago


You have 30 Days to submit a return as long as your order is in the original condition. Click here to submit your request. Your returned item must arrive at our facility before receiving the refund to your original payment method. 

Ship to:

Tote&Carry Return Address:  2310 Seaman Ave South El Monte CA 91733 


We do not offer exchanges, but we do welcome you to return your item(s) in accordance with our return policy by using our online returns portal and repurchasing any available item(s) on our site. 

Please Note: The Custom Tags are non-refundable, as they are personalized with your Name or Logo. Gift cards are also non-refundable 

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