Start A ReturnUpdated 7 days ago
Start a Return
To start a return, please visit this page.
Returns must be received within 30 days of the delivery date. (Please note that return labels expire 28 days after being generated.)
- We are not liable for any return packages that may become lost or stolen in-transit.
- Damaged, defective, or incorrect items must be reported within 14 days of delivery.
- Return drop-offs are not accepted in person
- Items must be in re-sellable condition, in original packaging and free from defects.
- All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
Please note: We do not accept returns for custom tags.
Our shipping address is: Tote&Carry Return address: 2310 Seaman Ave South El Monte CA 91733