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<p>If you are experiencing any issues with your gift card such as it showing as already used, or you have received the wrong code, please ensure you are using the correct code sent to you. If the problem persists, contact customer service for a resolution, providing them with the gift card details and numbers for clarification.</p>

If you are experiencing any issues with your gift card such as it showing as already used, or you have received the wrong code, please ensure you are using the correct code sent to you. If the problem persists, contact customer service for a resoluti

What if there's an error or issue with my gift card?

FAQs

Returns and Refunds Policy

Exchange Policy

Lost/Stolen Policy

Damaged Items policy

Warranty Policy

POLICIES

How Long Does It Take For My Order To Be Delivered?

How Do I Track My Order?

What Is The Status Of My Online Order?

Can I Cancel Or Change My Order?

What If My Order Arrives Damaged? Or If I Received The Incorrect Item?

The Item(s) In My Order Price Dropped! Can You Match The Current Price?

What Payment Methods Do You Accept?

What Is Klarna and How Does It Work?

How can I get my rewards back if I didn't use them when I placed my order?

How do I ensure my order includes a personalized tag?

What should I do if I haven't received my order?

What should I do if the tracking information for my order is not updating?

How do I initiate a return or exchange for an item I purchased?

How can I track my package?

What can I do if my order is marked as delivered but I haven't received it?

What do I do if I want to place an order as a gift and do not want a receipt included?

What if I need to change the delivery address for an order already placed?

What are my options if an item I ordered is on pre-order?

How can I find out when an item will be restocked?

How do I submit a warranty claim for a defective product?

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Tips for You

How can I return or exchange an item I purchased?

What if there's an error or issue with my gift card?Updated 6 months ago