Tote&Carry's Frequently Asked Questions.
Processing Time: It takes the warehouse 1-2 business days to process your order. Standard Shipping, Estimated delivery for in-stock items: 3-5 business days. *The following destinations are excluded from Standard Shipping:. 2 Day Expedited shipping,
Tracking your order is quick and easy!. To check the status of your delivery at any time, simply click the link below and enter your order order number or tracking number:. Track My Order. This page will show you real-time updates from the carrier, i
To include a personalized tag with your order, you must actively select and add the tag item to your shopping cart. Merely requesting a tag or inputting a name for customization in the text area does not automatically add the tag to your order. The t
You can place a return request in our Returns Center. Please check our Return/Exchange Policy before placing the return request. Return Policy. Exchange Policy. If you need more help, please email us at [email protected].
In order to get your orders to you as quickly as possible, we have a limited window to cancel or edit orders. If you wish to cancel or edit your order please email us within 30 minutes. Please note: If the order has been fulfilled and you have receiv
At Tote&Carry, we strive to provide our customers with a seamless and worry-free shopping experience. The "Free Returns + Package Protection" option is designed to give you extra peace of mind when placing an order. Here's what it covers:. If you're
Customer Support Hours:. 📆 Monday to Friday. 🕘 8:00 AM – 5:00 PM PST. 📩 We respond to all inquiries within 24 hours. We're committed to delivering a smooth, reliable experience every time. Email: [email protected]. Call: +1 949 625 2467. Chat