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Please check our Return/Exchange Policy for this.<a class="fr-strong" href="https://help.totencarry.com/en-US/returns-and-refunds-policy-430497">Return Policy</a><a class="fr-strong" href="https://help.totencarry.com/en-US/exchange-policy-432120">Exchange Policy</a> If you need more help, please contact customer service for support at <a href="mailto:support@totencarry.com">support@totencarry.com</a>&#xA0;.

Please check our Return/Exchange Policy for this. Return Policy. Exchange Policy. If you need more help, please contact customer service for support at support@totencarry.com .

How do I initiate a return or exchange for an item I purchased?

FAQs

Returns and Refunds Policy

Exchange Policy

Lost/Stolen Policy

Damaged Items policy

Warranty Policy

POLICIES

How Long Does It Take For My Order To Be Delivered?

How Do I Track My Order?

What Is The Status Of My Online Order?

Can I Cancel Or Change My Order?

What If My Order Arrives Damaged? Or If I Received The Incorrect Item?

The Item(s) In My Order Price Dropped! Can You Match The Current Price?

What Payment Methods Do You Accept?

What Is Klarna and How Does It Work?

How can I get my rewards back if I didn't use them when I placed my order?

How do I ensure my order includes a personalized tag?

What should I do if I haven't received my order?

What should I do if the tracking information for my order is not updating?

What if there's an error or issue with my gift card?

How can I track my package?

What can I do if my order is marked as delivered but I haven't received it?

What do I do if I want to place an order as a gift and do not want a receipt included?

What if I need to change the delivery address for an order already placed?

What are my options if an item I ordered is on pre-order?

How can I find out when an item will be restocked?

How do I submit a warranty claim for a defective product?

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How can I return or exchange an item I purchased?

How do I initiate a return or exchange for an item I purchased?Updated 6 months ago